Term Of Use

Delivery And Lead Times
Delivery and lead times Every effort will be made to deliver on time, but any delivery day or lead-time specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods. All deliveries will be charged at the prevailing rates applying at the date of such delivery. Special rush deliveries can usually be arranged but will usually be subject to additional charges (e.g. rush print charges and rush delivery charges) that will be charged to you at current commercial rates. Lead times will be deemed to commence at the date and time that winpromote.com receive in writing, "signed off" approval of the artwork that winpromote.com supplied to the client.
Artwork And Printing
Artwork and printing All artwork and printing charges will be levied where necessary unless previously stipulated by us. Where applicable the prices shown include artwork, printing one colour one position, for Additional print colours and positions of printing, prices are shown for quantities other than those listed please use the quick quotation form to obtain an exact quotation or contact via telephone, fax or email.
Pricing: We constantly strive to provide our clients with the best quality products with consistent timely delivery at a great value. We make every effort to keep the pricing on winpromote.com as current as possible, however, pricing on winpromote.com is subject to change without notice. Final pricing will be presented for approval prior to your order being put into production.
Packing: All items are packaged and shipped in bulk unless otherwise specified. If your order requires special packaging, please let us know at the time you place your order. Folding and bagging services are available at the request of the client for all embroidered corporate apparel. If your promotional products come with batteries, the batteries will be packaged with the product as to not allow the pieces to be switched on during shipping.
Artwork: We are PC based and accept the following artwork formats: Adobe Illustrator AI or EPS files, Corel Draw CDR files. Some jobs may allow for artwork to be provided in a TIF, JPG, or BMP format, though they are not acceptable for most promotional product printing. Color separated camera ready artwork is acceptable for all jobs.
Patents And Copyrights:
Patents and Copyrights: Liability for infringement of designs made per customer's art is assumed by the client. winpromote Promotions Group assumes no liability for artwork provided by the customer. The client needs to provide proof of right to use such designs when challenged by a third party.
Rush Service:
Rush Service:Rush service is available on certain products. Production time for rush service varies by product. Expedited shipping methods (Overnight, 2-Day, 3-Day) are recommended for very important deadlines. Depending on the item, additional fees and charges may apply for rush services. Most rush items can only be printed with a maximum of one color/one location imprint and arelimited to web site quantities only.
Custom Design:
Custom Design:Yes. You are welcome to send our customer service center an email to give the detail of your special requirements. According to your requirements, we will set out at the first time.
Site Images:
Site Images:We attempt to provide accurate images on our site that best reflect the true nature of the products. However, web site images are inherently limited in their ability to display color, scale, and detail. We want to make clear to customers to be careful about making assumptions about products from the site image alone. We strongly urge our customers to order actual samples. If you choose not to order a physical sample, we cannot be held responsible for the difference between the image as it appears on our site and the final product.
18 Years of Age:
18 Years of Age:You must be 18 years of age or older to order from winpromote, Inc. If you are a minor and would like to place an order, please have an adult in your household make this purchase for you. When ordering merchandise from Promotional Items .net, you affirm that you are at least 18 years old and possess the legal authority to enter into a purchase agreement and to use this web site in accordance with winpromote terms and conditions.
Colors:A signed proof is required before any work begins. The computer generated proof is a good representation of how the color will appear on the final printed product. However, it is not an exact match. Color(s) designated will be matched as closely as possible. Certain ink colors can vary after certain production processes. Therefore, exact PMS color matches cannot be guaranteed.
Copyright:The entire content of the Website, including but not limited to text, graphics and code, is the property of winpromote. Copyright 2008-2009, winpromote. ALL RIGHTS RESERVED. We grant you permission to electronically copy and print hard copy portions of the Website solely for your own personal, non-commercial use, provided that you do not change or delete any proprietary notices from downloaded or printed materials. Any other use, including but not limited to the reproduction, distribution, display or transmission of the Website content is strictly prohibited, unless authorized by us in writing.
Shipping Policy:
Shipping Policy:Under normal circumstances winpromote, Inc. will guarantee to ship your merchandise on or before your specific deadline; however you should be aware that we cannot be held responsible for delays on the part of the carrier due to acts of God or other circumstances over which we have no direct control. In rare instances, we may actually ship the item after the intended ship date by a faster shipping method in order to meet the intended receipt date. The additional cost for this will be at our expense. While winpromote does guarantee that your goods will arrive by a certain day depending on your method of shipment, we are unable to guarantee an exact time of delivery. Please contact winpromote if you need to drop ship or split shipments. For "Bill Third Party" transactions, if the third party account number is incomplete, inaccurate, or invalid, all charges and fees, plus a $10 handling fee, will be added to the final bill. UPS Standard to Canada Rates do not include charges for customs clearance. Customs brokerage charges, duties, and taxes will be billed to the importer. *winpromote reserves the right to make partial shipments. Partial shipments are to be paid on standard terms upon receipt of invoice.
Trademarks:All trademarks, service marks and trade names of winpromote used on the Website are trademarks or registered trademarks of winpromote in the china and/or other countries. They may not be used without our prior express written permission. All other trademarks that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to or endorsed by us. Unauthorized use of trademarks and copyrights found on this web site is illegal.

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